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Home > Information for Patients > St. John's Mercy Hospital 

GETTING ACQUAINTED

Your Room
Your room assignment at St. John’s Mercy Hospital is based upon your admitting diagnosis and the beds available on the day of your admission. In addition to semi private rooms, which have two beds, private rooms may be available. We cannot guarantee a private room unless your medical condition mandates a private room. Most health insurance plans cover the charge for a semi-private room. If you select a private room, you may be responsible for the additional charge.

Your Hospital Bed
Hospital beds are electrically operated, and your nurse will show you how to work your bed properly. Surroundings different from home and sleeping medication could cause you to be confused during the night. Please be aware that your hospital bed may be narrower and higher than your bed at home. The top two side rails may be raised at night. All four side rails may be raised at your request. For your safety, you are encouraged to remain in bed or call your nurse for help.

Room Temperature
All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the staff.

Leaving the Floor
Please check with your nurse before you leave the floor for any reason to make sure your physician has given approval and to let us know where you will be.

Calling Your Nurse
A button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance and a light flashes above your door. A staff member will respond to your signal as soon as possible.

During the Night
Please ask for assistance if you need to get up at night. Strange surroundings and medications may create a hazard if you get out of bed. Please use your nurse call button and we will respond promptly.

Television
A color television is provided in your room. Some cable channels are available. Please be considerate of other patients by keeping the volume low and turning it off at bedtime.

Telephones
Telephones are provided in each room, except in the intensive care unit. Patients may receive calls in their room from 6:30 a.m. to 10 p.m. Local calls may be made at any time from the room by dialing 9 and the number.You may call the hospital’s operator by dialing 0 at any time for assistance.

Long distance and toll calls can be made at any time by dialing 9-0 and the number. Long distance calls cannot be charged to your room. You can make a credit card call or charge a long distance call back to your home number.

Cell phones may be restricted on your floor, so please check with your nurse before using a cell phone.

Information for Patients

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Sisters of Mercy Health System