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Home > Services and Specialties > Online Billing Center 

Online Billing Center Logo

Use our secure Internet connection to access your hospital and/or physician billing information. This feature allows you to:

  • View bills online
  • Access daily account updates
  • Make a payment online
  • Email our Patient Accounting/Physician Billing office
  • Receive electronic statements instead of paper statements

If you have used the online billing center before you may notice a change in the way you log into your account. For a time, St. John's will be supporting two Online Billing Centers. Entering your account information below will direct you to the correct site. If you are logged onto one Online Billing Center it may be necessary to return to this page to access your account on the other Online Billing Center. Old Billing Center accounts begin with an alphabetic character (A,B,C,…) while new Billing Center accounts will begin with a numeric character (1,2,3,…).

Additionally, you may be used to seeing all of your accounts listed by default. To enhance security on the new Online Billing Center, we now require you to receive at least one paper statement. Once you have received this initial statement, you can add that account number to your Online Billing Center login.

Pay Your Bill Online

 

Please enter the first four characters of your account number:

 
 
 
(For example: 1234XXXXXX or A123XXXXXX)
  See Billing Statement Samples

Login


Billing Contact Information

If you have a question contact the following:

Hospital Bills:
314-364-4200
800-833-0799

Physician Bills:
314-364-4999
800-777-9303

Office hours are 8:30 a.m. to noon and 1 to 4:30 p.m Monday through Friday.

Privacy Information
For information on St. John's Mercy's commitment to privacy, please review the privacy statement for our web site and our privacy notices below:
St. John's Mercy Medical Center Notice of Privacy Practices
St. John's Mercy Physician Practices Notice of Privacy Practices
St. John's Mercy Hospital Notice of Privacy Practices

 

A member of the
Sisters of Mercy Health System