St. John's Mercy Physician Exchange is committed to the values of dignity, stewardship, justice, service and excellence. We provide the high-quality service you and your patients expect, at a cost-effective price.

As you evaluate answering services, it might be helpful to remember that St. John's Mercy Physician Exchange:

• is a 24-hour, seven days a week exchange service
• uses a computerized database system, including on-call schedules, alternate contact information, patient call logs
• does not charge extra fees for page outs, calls to physicians, or faxes
• maintains complex call schedules at no additional charge
• has a dedicated patient line with “toll-free” number available
• has a dedicated physician only line with “toll-free” number available
• records and archives calls to reduce liability
• logs patient calls in our database
• has redundant power backup and disaster routing in the event of technical failures
• is a “medical only” exchange service
• bases charges on level of service with no additional per-call charges
  

For more information about St. John's Mercy Physician Exchange, please click on Contact Exchange in the right-hand menu, or call St. John's Mercy Physician Exchange at 314-364-5400.